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SilverJubilee

ID Card & Civil Record Services

Important Notices1.The applicant must verify the accuracy of the transaction completed through the front offices before leaving. The applicant will bear financial and legal responsibility for any necessary amendments or corrections after three days from the date of the transaction.
2. ID card chip readers are available at customer service centers to verify the ID card chip data before leaving.
3. The ID cardholder will bear legal responsibility for any misuse or illegal use of the card.
4. The ID cardholder will be legally responsible if found to have provided or submitted any misleading, incorrect, or false information.
ID Card Uses
Among the uses of the ID card:
1. Verification of an individual's identity at governmental and non-governmental entities.
2. Travel within the GCC countries (for citizens).
3. Data and personal information storage for the cardholder.
4. Voting in elections.
Laws concerning the ID card:
2. Law No. (46) of 2006 with respect to National Identification Card


Identity Card Photo Requirements
The ID personal photo must meet the following requirements:
1. The photo must be colored with a gray background (RGB 168,168,168).
2. The photo must be recent and not more than six months old.
3. For ID card issuance services, updating the personal photo is mandatory if more than 6 months have passed since the last issuance.
4. The photo must capture the head and the top of the shoulders up close, with the face occupying 70% to 80% of the image.
5. The photo size must not exceed 3 MB.
6. The attached photo should be in one of the following formats: (gif, png, jpeg, jpg).
To learn more about the personal photo requirements, refer to the ID card photo requirements.

Address Update Conditions
The residential address is crucial for ID card services. The following requirements will be verified prior to service delivery.
1. Electricity account holders must update their addresses to match the account number’s address. The head of the household intending to update the residential address for all family members must bring their respective ID cards to complete the process.
2. If an individual intends to update their address to a location not owned by them, the presence of the property owner is necessary to provide a no-objection approval for the address change.
3. Tenants without an electricity account must provide a statement from the local municipality to update their address details or have the electricity account owner present to give a no-objection approval for the address change.
4. Non-Bahrainis registered with LMRA can update their addresses through the LMRA e-service portal using the Update Expatriate Employee Address - Remote Service.
5. Individuals with multiple electricity bills can select any address to update, provided they have full ownership of the property in question.
6. Individuals with a housing unit from the Ministry of Housing and Urban Planning must register the same property.

Requirements for Clearing Agents and Registrars:
General Clearing Agent:
The general clearing agent must be a Bahraini national, possess a valid commercial registration with the Ministry of Industry and Commerce, own an official clearing agency, and be authorized to practice the clearing services profession. They are responsible for processing ID card transactions for migrant workers in Bahrain, including those registered through the Labour Market Regulatory Authority (LMRA).

Private Clearing Agent:
The private clearing agent works at a specific entity and is tasked with handling ID card transactions for workers employed in the Kingdom of Bahrain who are not registered through the Labour Market Regulatory Authority (LMRA).

Identity Card Declaration Forms
Some ID card processes require a declaration submission based on the application status. They include the following documents:
●    Declaration of Accommodation
●    Declaration of Head of Household Transfer
●    Declaration of Custody Agreement Between the Two Parties
●    Declaration of Accommodation Transfer

The applicant can download ID card declaration forms through the National Portal, bahain.bh.

Identity Card Validity
●  The Identity Card is valid for 5 years from the date of issuance for individuals under 70 years old.
●  The Identity Card is valid for 10 years from the date of issuance for individuals over 70 years old.
●  ID card renewal applications are accepted up to one month before expiration. Submitting an application earlier than this period will be considered a request for a replacement due to loss or damage.
●  The Identity Card's validity is separate from other documents such as passports and licenses, each with its own expiration date. A valid passport is required when renewing or replacing a lost/damaged Identity Card.

Identity Card Fees

For Bahrainis:
For Bahrainis over 60 years old:
● Issuance/Renewal of Identity Card - BD 1 
● Replacement of lost or damaged Identity Card, photo change, or changing the information printed on the ID (fast track) - BD 12 
● Electronic chip update: 500 Fils

For Bahrainis under 60 years old:
● Issuance/Renewal of Identity Card - BD 2 
● Replacement of lost or damaged Identity Card (Fast Track) - BD 12 
● Replacement of lost or damaged Identity Card, photo change, or changing the information printed on the ID - BD 4 
● Replacement of lost or damaged Identity Card, photo change, or changing the information printed on the ID (Fast Track) - BD 14
● Electronic chip update - BD 1

For Non-Bahraini residents in the Kingdom of Bahrain:
● Issuance/Renewal/Replacement of lost or damaged Identity Card - BD 10 
● Issuance/Renewal/Replacement of lost or damaged Identity Card (Fast Track) - BD 20
● Electronic chip update - BD 1

GCC Identity Card
● The GCC identity card for citizens of the GCC countries is activated with a residential address in the Kingdom of Bahrain according to the regulations.
● The ID card is only issued to GCC citizens residing in the Kingdom of Bahrain in the following ID Card branches: Isa Town branch and (Seef Mall - Muharraq).
● GCC nationals do not need to book an appointment to issue an ID Card.
● Personal attendance of the applicant is required.
● If all requirements are met, the ID Card can be issued immediately.
● The fee for issuing an ID Card is BD10.
● GCC residents are unable to travel using the issued ID Card.
● The ID Card cannot be utilized as an alternative to the driver’s license.
● The ID Card allows access to health centres, public and private hospitals, or any official organization in the Kingdom of Bahrain (ministries and governmental entities).

Identification Card for People with Disabilities
1. How can a user update the disability type on the ID card?
User disability information is sourced from the Ministry of Social Development through system integration with the Information & eGovernment Authority (iGA). Users must first ensure that the disability type is registered with the Ministry to guarantee automatic updates on the iGA ID card system.
If the case status is unregistered or undergoing verification in the Ministry's system, the individual must register it with the Ministry's Social Centers. For disability-related inquiries, please contact the Ministry of Social Development at 17102378.

2. What action is required if a user needs to have the disability type printed on their ID card?
If the disability type is registered with the Ministry of Social Development, it will automatically update the ID card data in the system. To have it printed on the ID card, the user can either request a new ID card or wait until their current one expires and then renew it through the National Portal bahrain.bh.

3. Will the disability icon be displayed on the ID card?
The disability icon will be printed on the back of the card based on the disability information registered with the Ministry of Social Development.

4. Will the type of support be mentioned on the ID Card?
No, information related to the type of support will not be mentioned on the ID card.

5. Does the ID card offer any benefits to individuals with disabilities?
The ID card displaying the disability type grants access to various privileges, including facilities in most stores and the private path on King Fahd Causeway.

Download ID Card Reader Software

The service "ID Card Reader Software Download" allows individuals to download the software along with a Software Development Kit (SDK), requiring users to provide the reader.

This service is provided by the Information & eGovernment Authority to Individuals requesting to issue Identity Cards for children under the age of ten years old.

Application

Fees
  • BD 2 for Bahrainis
  • BD 10 for Non-Bahrainis
Estimated time
  • 2 working days to receive the card
Prerequisite 
  • Issue Passport

This service is provided by the Information & eGovernment Authority to Bahraini individuals to issue a new ID card.


Application

  • Personal

Fees
  • 2 Dinars
Estimated time
  • 1-hour personal attendance

Prerequisite
  • Book an appointment online
  • A valid Passport

This service is provided by the Information & eGovernment Authority to Individuals requesting to issue a new Identity Card, or those who are aged 10 years and above.

Application

Fees
  • 2 Dinars

Estimated time
  • 2 working days online
  • 1-hour personal attendance
Prerequisite
  • The identity card should be expired or valid for one month.
  • Have a valid Bahraini passport.
  • In Case of travel, the parent can apply to renew the Identity Card.
  • In Case a general clearance individual or an acquaintance, an authorization letter is required from the applicant with the original valid passport of the applicant.

This service, provided by the Information & eGovernment Authority (iGA), facilitates the issuance of an ID card for the first time, renewal, replacements for lost or damaged cards, or updates due to changes in photo or printed information on the card.

Application Process
● Online
● Front Offices: By appointment (seniors aged 60+ and individuals with special needs are exempt from appointment booking)

Fees
For citizens under 60 years old:
2 BD for initial issuance or renewal (if the card has less than one month until expiration)
4 BD for replacement of a lost or damaged card or for changing the card

For senior citizens aged 60 and above:
1 BD via front offices for ID card renewal 
4 BHD via front offices for replacement of a lost or damaged card or for changing ID card 
0 BHD via online applications for replacement of a lost or damaged card or for changing ID card

Additional charges:
● Postal fees of 500 fils when applying electronically
● Fast track service fees of 10 BD
 
Estimated Time
● Online: 1-2 business days, with the request forwarded to postal services the next day if all requirements are met. Excludes holidays and weekends.
● Front Offices: 30 minutes if all application requirements are met.
● Fast Track Office: Less than 30 minutes.

Prerequisites
1.A valid passport.
2.A current residential address that meets ID card and civil record services requirements.
3.A recent personal photo that meets the specified requirements.
4.The special needs logo will be added to the ID card for individuals registered in the Ministry of Social Development's system.
5.For seniors aged 70 and above, personal photo updates are not needed.
6.Individuals aged 10 and above with no registered biometric data in the civil record system must schedule an appointment and attend front offices physically. Individuals aged 70 and older and those with special needs are exempt.
7.For applicants abroad for less than a year, a representative with a copy of the passport can submit the application physically.
8.For applicants abroad for more than a year, a letter from the Ministry of Foreign Affairs is required.
9.General clearance agents or relatives submitting an application must present the applicant's valid original passport or issue an electronic authorization.
10.In the case of parental divorce, a custody certificate issued within six months is needed for children under 21 to confirm the children’s address. If the certificate is unavailable (from the Court of Execution), parents can sign a custody agreement declaration.
11.For online applications, the applicant must be in Bahrain and have an ID number. Those aged 10 and above should have pre-registered biometric data (fingerprint and signature).

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), allows individuals to update ID card chip data and civil record details with Bahrain's population registry, including work details / residential address / education / marital status / household head and family connections information / birth certificate data / marriage and divorce records / death records / religion. Some of this data exists in the ID card chip and statement.

Application Process
● Online: An electronic statement of ID card data, including a verification code, is provided upon application approval without updating of the card chip
● Front Offices: By appointment (seniors aged 60+ and individuals with special needs are exempt from appointment booking)

Fees
● Online: Free
● Front Offices or Self-Service Kiosks: BD 1 
Estimated Time
● Online: 1 business day
● Front Offices: 30 minutes
● Self-Service Kiosks: Instant

Prerequisites 
1.A valid passport.
2.A valid ID card for updating the card chip.
3.A current residential address that meets the ID card and civil record services requirements.
4.Documents issued outside the Kingdom of Bahrain must be authenticated by the Ministry of Foreign Affairs.
5.General clearance agents or relatives submitting an application must present the applicant's valid passport or issue an electronic authorization.
6.For online applications, the applicant must be present within the Kingdom of Bahrain.
7.For applicants abroad for less than a year, a representative with a copy of the passport can submit the application physically.
8.For applicants abroad for more than a year, a letter from the Ministry of Foreign Affairs is required
9.In the case of parental divorce, a custody continuity certificate (from the Court of Execution) issued within the last six months is required for children under 21 to confirm their address according to the guardian’s residence. If the certificate is unavailable, parents may sign a custody agreement declaration.
For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), enables GCC citizens to register ID cards issued by their home countries in Bahrain's population registry. Once activated, their GCC ID card will receive the same benefits as the Bahraini ID card while in Bahrain.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 5:30 PM):
- Isa Town Branch (Location)
- Seef Mall - Muharraq Branch (Location)

Fees
Free

Estimated Time
30 minutes

Prerequisites
1.A valid original passport.
2.A valid original GCC ID card.
3.Applicant physical attendance (for fingerprints and signature).
4.A current residential address that meets the ID card and civil record services requirements.
5.A recent personal photo that meets the specified requirements.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority, enables the issuance of an ID card for the first time, renewal, replacements of lost or damaged cards, or updates due to changes in photo or printed information on the card.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 5:30 PM):
- Isa Town Branch (Location)
- Seef Mall - Muharraq Branch (Location)

Fees
BD 10

Estimated Time
30 minutes

Prerequisites
To obtain a Bahraini ID card, one of the following conditions must be met:
1. Applicant must own property in the Kingdom of Bahrain.
2. Applicant must be an investor with an active Commercial Registration (CR).
3. Applicant must have a family member who is a Bahraini citizen (spouse, children, parents).
4. Applicant must work in Bahrain and register with the Social Insurance Organization (SIO).
5. Applicant must be a student in Bahrain (proof of enrollment from the educational institution must be stamped by the Ministry of Education).
6. Applicant must reside in Bahrain for at least 6 months.
7. Individuals aged 10 and above without biometric data registered in the population registry must visit the front offices in person unless exempted (individuals aged 70 and older and those with special needs are exempt).
(Required documents for these conditions should be obtained from relevant authorities. Marriage contracts issued outside Bahrain must be authenticated by the Bahraini Ministry of Foreign Affairs and Ministry of Justice, Islamic Affairs and Waqf.)

Required Documents
1. A current residential address that meets the ID card and civil record services requirements. 
2. A recent personal photo that meets the specified requirements.
3. A valid original passport.
4. Applicant must be present in the Kingdom of Bahrain.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), allows individuals to update ID card chip data and civil record details with Bahrain's population registry, including work details / residential address / education / marital status / household head and family connections information / birth certificate data / marriage and divorce records / death records / religion. Some of this data exists in the ID card chip and statement.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 5:30 PM):
- Isa Town Branch (Location)
- Seef Mall, Muharraq Branch (Location)

Fees
BD 1

Estimated Time
30 minutes

Prerequisites
1. A current residential address that meets the ID card and civil record services requirements.
2. A valid original passport.
3. A valid Bahraini ID card for updating the card chip.
4. Documents issued outside the Kingdom of Bahrain must be authenticated by the Ministry of Foreign Affairs.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), facilitates the issuance of an ID card for the first time, renewal, replacements for lost or damaged cards, or updates due to changes in photo or printed information on the card, for domestic workers and their equivalents (e.g., domestic helpers, gardeners, housekeepers, nannies, drivers, cooks). It also allows individuals to update ID card chip data and civil record details in Bahrain's population registry, including (work details / residential address / education / marital status / household head and family connections information / birth certificate data / marriage and divorce records / death records / religion.) Some of this data exists in the ID card chip and statement.

Application Process
● Online
● Front Offices (No appointment needed): For updating ID card chip data or if the sponsor is a GCC national
● Fast Track Offices: No appointment needed (Isa Town and Muharraq branches)
● Self-Service Kiosks: No appointment needed to update ID card chip data

Fees
● Online:
- BD 0.500 (if ID card fees were previously paid at the LMRA)
- BD 10.500 (if ID card fees were not previously paid at the LMRA
● Fast Track Office:
- BD 10 (if ID card fees were previously paid at the LMRA
- BD 20 (if ID card fees were not previously paid at the LMRA)
● For GCC National Sponsors:
- BD 0 (if ID card fees were previously paid at the LMRA)
- BD 10 (if ID card fees were not previously paid at the LMRA)
● For Updating ID Card Chip Data:
- BD 1 

Estimated Time
● Online: 2 business days, with the request forwarded to postal services the next day if all requirements are met. Excludes holidays and weekends.
● Front Offices: 30 minutes if all requirements are met.
● Fast Track Offices: Less than 30 minutes.
● Self-Service Kiosks: Instant.

Prerequisites
● A valid original passport.
● A valid ID card for updating ID card chip details.
● A valid residency permit as per Nationality, Passports and Residence Affairs.
● Documents issued outside the Kingdom of Bahrain must be authenticated by the Ministry of Foreign Affairs.
● The applicant must be present within the Kingdom of Bahrain.
● An ID number.
● A recent personal photo that meets the specified requirements.
● Completion of all LMRA processes and requirements 
● All required data must be registered and updated in the LMRA system in advance, including employment data, residency and passport details, residential address, and biometric data (fingerprints and signature)

For further inquiries, get in touch with our team via online support.

More Details

This service, provided by the Information & eGovernment Authority (iGA), facilitates the issuance of an ID card for the first time, renewal, replacements for lost or damaged cards, or updates due to changes in photo or printed information on the card.

Application Process
● Online: (initial issuance for workers is not available online
● Front Offices: By appointment (for workers: Only the sponsor or CR holder can attend)

Fees
● Online: BD 10.500 (500 fils postal fee)
● Front Offices: BD 10 
● Fast Track Offices: BD 20 

Estimated Time
● Online: 2 business days, with the request forwarded to postal services the next day if all requirements are met. Excludes holidays and weekends.
● Front Offices: 30 minutes if all application requirements are met.
● Fast Track Offices: Less than 30 minutes if all requirements are met.

Prerequisites
1. A valid original passport.
2. A valid residency permit as per Nationality, Passports and Residence Affairs.
3. The applicant must be present within the Kingdom of Bahrain.
4. An ID number.
5. A current residential address that meets the ID card and civil record services requirements.
6. A recent personal photo that meets the specified requirements.
7. Completion of all the Labour Market Regulatory Authority processes and requirements. 
8. Workers and investors must register and update all necessary data in the Labour Market Regulatory Authority (LMRA) system in advance, including employment data, residency and passport information, residential address, and biometric data (fingerprints and signature).
9. For workers, only the sponsor or CR holder may attend the workers services front offices by appointment.
10. Workers can complete their transactions in person at the Fast Track Office without a prior appointment.
11. Online applications for initial ID issuance for workers are not available.
12. For dependents: Relationship data must be registered by providing and authenticating original documents (marriage contract/birth certificate) at the Ministry of Foreign Affairs if issued outside the Kingdom of Bahrain.
13. Dependents aged 10+ without registered biometric data (fingerprints and signature) must schedule an appointment and visit the front offices in person.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), allows individuals to update ID card chip data and civil record details in Bahrain's population registry, including (work details / residential address / education / marital status / household head and family connections information / birth certificate data / marriage and divorce records / death records / religion.) Some of this data exists in the ID card chip and statement.

Application Process
● Online: An electronic statement of ID card data, including a verification code, is provided upon application approval without updating the card chip
● Front Offices: By appointment (For workers: Only the sponsor or CR holder can attend)

Fees
● Online: Free
● Front Offices: BD 1
● Self-Service Kiosks: BD 1

Estimated Time
● Online: 1 business day
● Front Offices: 30 minutes
● Self-Service Kiosks: Instant

Prerequisites 
1. A valid passport.
2. A valid ID card for updating the card chip.
3. A current residential address that meets the ID card and civil record services requirements.
4. Documents issued outside the Kingdom of Bahrain must be authenticated by the Ministry of Foreign Affairs.
5. The applicant must be present within the Kingdom of Bahrain.
6. An ID number.
7. A valid residency permit as per Nationality, Passports and Residence Affairs.
8. Completion of all Labour Market Regulatory Authority (LMRA) processes and requirements. 
9. Workers and investors must register and update all necessary data in the LMRA system in advance, including employment data, residency and passport information, residential address, and biometric data. 
10. For workers, only the sponsor or CR holder may attend the workers services front offices by appointment.
11. For dependents: Relationship data must be registered by providing and authenticating original documents (marriage contract/birth certificate) at the Ministry of Foreign Affairs if issued outside the Kingdom of Bahrain,

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), facilitates the issuance of an ID card for the first time, renewal, replacements for lost or damaged cards, or updates due to changes in photo or printed information on the card.

Application Process
● Online
● Front Offices: Via appointment booking 

Fees
● Online: BD 10.500 (500 fils postal fee)
● Front Offices: BD 10 
● Fast Track Offices: BD 20 

Estimated Time
● Online: 2 business days, with the request forwarded to postal services the next day if all requirements are met. Excludes holidays and weekends.
● Front Offices: 30 minutes if all application requirements are met.
● Fast Track Office: Less than 30 minutes if all requirements are met.

Prerequisites
1. A valid original passport.
2. The applicant must be present within the Kingdom of Bahrain.
3. A current residential address that meets the ID card and civil record services requirements. 
4. A recent personal photo that meets the specified requirements. 
5. Individuals aged 10 and above with no registered biometric data in the civil record system must schedule an appointment and attend front offices physically.
6. For embassy workers and their dependents: A request number from the Ministry of Foreign Affairs is required.
7. For workers/dependents: To issue an ID number for the first time, present the entry visa issued by Nationality, Passports and Residence Affairs.
8. For workers and dependents: To renew, replace a lost or damaged ID card, or make changes, a valid residency permit by Nationality, Passports and Residence Affairs is required.
9. For dependents: Relationship data must be registered by providing and authenticating original documents (marriage certificate/birth certificate) through the Ministry of Foreign Affairs if issued outside the Kingdom of Bahrain.
10. For the wife of a Bahraini citizen or the husband of a Bahraini citizen (non-GCC national): Present the original marriage contract, authenticated by the Ministry of Foreign Affairs and the Ministry of Justice, Islamic Affairs and Waqf, if issued outside Bahrain.
11. For online applications: The applicant must have an ID number and a valid residency permit.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), allows individuals to update ID card chip data and civil record details in Bahrain's population registry, including work details / residential address / education / marital status / household head and family connections information / birth certificate data / marriage and divorce records / death records / religion. Some of this data exists in the ID card chip and statement.

Application Process
● Online: An electronic statement of ID card data, including a verification code, is provided upon application approval without updating the card chip
● Front Offices: By appointment
● Self-Service Kiosks: No prior appointment needed

Fees
● Online: Free
● Front Offices and Self-Service Kiosks: BD 1 

Estimated Time
● Online: 1 business day
● Front Offices: 30 minutes
● Self-Service Kiosks: Instant

Prerequisites 
1. A valid original passport
2. A valid ID card for updating the card chip
3. A current residential address that meets the ID card and civil record services requirements
4. Documents issued outside the Kingdom of Bahrain must be authenticated by the Ministry of Foreign Affairs
5. The applicant must be present within the Kingdom of Bahrain
6. A valid residency permit as per Nationality, Passports and Residence Affairs
7. For embassy workers and their dependents: A request number from the Ministry of Foreign Affairs is required.
8. For embassy workers and their dependents: ID card chip updates at front offices can only be completed by an embassy representative
9. For online applications: The applicant must have an existing ID number and a valid residency permit
For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), is available for individuals with a multiple-entry visa to Bahrain valid for 3 months or longer.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 5:30 PM):
- Isa Town Branch (Location)
- Seef Mall - Muharraq Branch (Location)

Fees
BD 1

Estimated Time
30 minutes

Prerequisites:
● A multiple-entry visa valid for 3 months.
● Valid original passport.
● A current residential address that meets the ID card and civil record services requirements.
● The applicant must be present within the Kingdom of Bahrain.
For further inquiries, get in touch with our team via online support.

This service provided by the Information & eGovernment Authority (iGA) facilitates the registration of General Clearance Agents for organizations authorized by the Ministry of Industry and Commerce for clearance work, Private Clearance Agents for commercial and non-commercial organizations, and Commercial Registration (CR) Holders for official transactions at the iGA.
General Clearance Agent
A Bahraini national employee insured by the Social Insurance Organization (SIO) needs authorization from an organization cleared for clearance work to represent all affiliated companies and individuals.
Private Clearance Agent
An employee insured by the SIO needs authorization from an organization to represent all affiliated companies and individuals.
CR Holder
The owner of a Commercial Registration (CR) must be registered as a clearance agent on their CR to enable them to personally submit requests.

Application Process
● Front Offices: Submit an official letter addressed to the iGA from the organization or CR holder. The letter should include the clearance agent’s name and ID number, and the organization’s number.

Processing Time
● 30 minutes

Prerequisites:
1. Commercial organizations registered with the Ministry of Industry and Commerce must have an active CR status.
2. Non-registered organizations must be licensed by the relevant entity.
3. The agent must not be currently suspended from performing duties by the iGA.

This service, provided by the Information & eGovernment Authority (iGA), allows individuals to book, change, cancel, or inquire about appointments for ID card services at front offices. Services offered include initial issuance, renewal, replacement for lost/damaged cards, updating card details like photos or printed information, updating ID card chip data, registering biometric information, identifying the head of the household, linking family members, and managing scheduled appointments.

Application Process:
Online

Estimated Time:
Immediate via the National Portal, bahrain.bh

Prerequisites: 
General and private clearance agents are allowed to schedule a maximum of 15 appointments per day (for workers only) and up to 5 transactions at the Fast Track Offices.

This service, provided by the Information & eGovernment Authority (iGA), enables issuing an ID Card Details Statement for all ID card holders. The statement contains card details as recorded in the population registry system.
Application Process
Online
Fees
BD 0
Estimated Time
Immediate via the National Portal, bahrain.bh
Prerequisites
1. Access to the eKey

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), enables ID card holders to obtain a statement with selected ID card data from the population registry system. The statement content is customized according to the client’s preferences.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 2:30 PM):
- Isa Town Branch (Location)
- Seef Mall, Muharraq Branch (Location)

Fees
BD 0

Estimated Time
30 minutes

Prerequisites
1. An ID number is required

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), enables the issuance of an official statement with information regarding family members and their relationship to the head of household.

Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 2:30 PM):
- Isa Town Branch (Location)
- Seef Mall, Muharraq Branch (Location)

Fees
Free

Estimated Time
30 minutes

Prerequisites
1. The head of the household and all family members must possess ID numbers.

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), enables individuals to request a notification containing selected data from the population registry system, along with a personal photo and signature.
Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 2:30 PM):
- Isa Town Branch (Location)
- Seef Mall, Muharraq Branch (Location)
Fees
BD 1
Estimated Time
30 minutes
Prerequisites
1. ID number.
2. Passport (for individuals holding a multiple-entry visa).
3. A current residential address that meets the ID card and civil record services requirements. 
4. A recent personal photo that meets the specified requirements. 

For further inquiries, get in touch with our team via online support.

This service, provided by the Information & eGovernment Authority (iGA), enables individuals without an ID number to request a notification with specific data from the population registry system, excluding a personal photo and signature.
Application Process
● Front Offices: No appointment needed at the following branches (Sunday to Thursday: 7:30 AM to 2:30 PM):
- Isa Town Branch (Location)
- Seef Mall, Muharraq Branch (Location)
Fees
BD 1
Estimated Time
30 minutes
Prerequisites
1. A valid passport. 
2. An official letter from the relevant authority requesting the issuance of an ID number.
3. A current residential address that meets the ID card and civil record services requirements. 

For further inquiries, get in touch with our team via online support.

This service is provided by the Information & eGovernment Authority to Book an appointment to Issue, renew or replace lost or damaged Identity Card and enquire about booked appointment or cancel it.

Application 

Estimated time
  • One Business day

This service, provided by the Information & eGovernment Authority (iGA), enables checking the status of past applications for ID services like issuance, renewal, replacement for lost or damaged cards, updating ID and civil records data, residential address changes, and application modifications.

Application Process:
Online

Estimated Time:
Immediate via the National Portal, bahrain.bh

Prerequisites: 
An electronic request must be submitted in advance.

Can I travel using a valid ID card even if my passport has expired?Yes, you can use a valid ID card as an official travel document to GCC countries even if your passport has expired.

I’m traveling tonight and need to renew my ID card, but I don’t have enough time to book an appointment or use the online service. What should I do?
In such cases, the Information & eGovernment Authority offers a Fast-Track Service Desk for those who prefer not to wait. The Fast-Track Service provides similar services to those available online and at ID card centers, with an additional fee of BHD 10 on top of the regular service fee. For example, the renewal fee for a Bahraini ID card is BHD 2, plus the Fast-Track service fee of BHD 10, making the total fee BHD 12.

Do I need to bring any supporting documents when visiting the Information Update Center?
Information related to the following ministries: Electricity and Water Authority, Social Insurance Organization, Nationality, Passports, and Residence Affairs, and Ministry of Industry and Commerce will be available at the Information Update Center, and you don’t need to bring them. If the Information Update Center staff requires additional documents, they will inform you during the visit, or you can inquire about them via the remote service center. For updating the residential address of a tenant without an electricity account, the required documents are a statement from the concerned municipality to update the residential address or the presence of the electricity account holder to sign a no-objection letter for updating the residential address. Personal presence is required in all cases.

Can anyone use the Fast-Track Service Desk?
Yes, the Fast-Track Service is available to everyone.

Is it necessary to replace the current ID card if it is still valid?
No, it is not necessary to replace the current ID card if it is still valid, as it is officially recognized for all government transactions.

Is the ID card available for all citizens and residents?
The issuance of the new ID card is available for all citizens and non-Bahraini residents.

Why is the driver's license photo not included on the ID card?
The ID card does not replace the driver's license. Some procedures may require the suspension of the license in cases of traffic violations, which does not apply to the ID card, as it is an official document that cannot be confiscated except in accordance with the law.

What should I do if my ID card is lost or the card chip is damaged?
You can apply for a replacement ID card due to loss or damage through the front offices at service centers by scheduling an appointment in advance, through the express service offices without an appointment, or via the online service on the National Portal of the Kingdom of Bahrain.

The data on the card is erased or unclear
You can apply for a replacement ID card due to loss or damage through the front offices at service centers by scheduling an appointment in advance, through the express service offices without an appointment, or via the online service on the National Portal of the Kingdom of Bahrain.

I want to change my photo on the ID card or update some of the printed information on the card
You can apply to change your ID card by scheduling an appointment to complete your transaction through the front offices, through the online service on the National Portal of the Kingdom of Bahrain, or by visiting the express service offices without a prior appointment.

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